We are all about creating great experiences at every touch point.

Whether it’s online or offline, we believe in engaging your customers effectively. As a customer experience management centre, technology is our foundation. But “heartware” remains our drive towards enriching each and every customer engagement.

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Our key services

CUSTOMER EXPERIENCE MANAGEMENT

Managing end consumer
experiences and enquiries

RESOURCE SOLUTIONS

Providing businesses with virtual and
resourcing assistance

GENIX PHYSICAL CONCIERGE

Unique to Tele-centre, a physical
redemption and helpdesk

Our work culture at Tele-centre is one that embraces change and innovation.

#XperienceOneTC

But more than that, it’s our people who drives us. We encourage acquiring special skills, creative thinking and confidence, which leads to the greater personal growth and happiness of our staff, which in turn, leads to happy customers.

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